COVID-19 Safety Measures & Protocols

(Updated 11/16/2020)

Your health and safety is our highest priority. We have taken every precaution necessary to ensure that you have a comfortable, safe and enjoyable treatment.

Please rest assured that as a medical practice, cleanliness is inherent in all that we do. We follow the strictest recommendations provided by the CDC, OHA, the CDPH, other local authorities and public health experts to guarantee that we are COVID-19 compliant. When you come to see us for your care, you are coming into a safe space with protective protocols that have been prescribed by medical experts and are supported by our community!

To ensure the continued safety and wellness of our patients, teammates and the communities we serve, we are taking the following extra measures:

BEFORE YOUR APPOINTMENT:

Please read our COVID-19 Screening Questionnaire. If you answer yes to any of these, please call us prior to your appointment for clearance.
The COVID-19 Consent must be signed prior to your appointment (view it here: Oregon | California).
If you are feeling unwell, have been exposed to COVID-19, have recently traveled, or feel that you are a part of the CDC’s definition of a high-risk group, please stay at home for at least two weeks. We’re happy to reschedule you.
If you have traveled anywhere within the last two weeks, please call your preferred practice prior to your appointment for clearance.
If you have not been social distancing, please avoid making an appointment at this time. The safety of our staff and patients is our top priority.

AT YOUR APPOINTMENT:

We are by appointment only. We are not accepting walk-ins. To schedule an appointment online, please click here.
Please do not arrive earlier than your appointment time and arrive alone. Guests and pets are not allowed to join you.
We will be checking temperatures and screening for COVID-19 indicative symptoms upon entering the clinic. Please note that if you have an elevated temperature or any symptoms related to COVID-19, you will not be allowed to proceed with your appointment.
Please wear your own mask at all times unless instructed otherwise by our staff. If you do not have a mask, please call ahead so that we can bring one out to you prior to entering the building.
We have streamlined the experience so you will be in contact with fewer people than usual. The check-out process will be done in the exam rooms to avoid encountering additional staff members and other patients.

In keeping with the government direction for a slow and socially-responsible reopening plan, we will be operating at a reduced capacity indefinitely. This means that we are scheduling fewer patients per hour to minimize the number of people at the office at any given time.

If you need to purchase skincare, please feel free to shop online or call us if you would like recommendations! We’re happy to help!

We really appreciate your understanding during this time.

We can’t wait to see you all soon!

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COVID-19 Updated Health & Safety Measures

✓ Masks required
✓ Staff wears gloves
✓ Staff wears masks
✓ Hand sanitizer provided
✓ Sanitizing between customers
✓ Social distancing enforced
✓ Temperature checks
✓ Air purifiers installed
✓ By appointment only

Real Patient Review:

After my visit yesterday, I’m kinda obsessed with their new COVID clinic set-up, easy to follow protocols and the seamless way the staff implemented this totally new way of life!

As far as the results, Jennifer did a perfect job, as usual.

Their new clinic highlights how to do it during COVID and do it right! Skin by Lovely’s entire staff deserves the highest recognition for their achievements.

They are The Example to follow during COVID.”

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